Rekenbox

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Answers about tools, reports, payments and your account.

How does the EORI checker work?

We ask the European EORI register for validity and available company details. EU and XI numbers are supported. Check GB numbers with HMRC. The 10 free daily registry checks are shared with VIES and supplier checks. A completed check after that costs 6 credits; outages cost nothing.

Can I check an entire list or folder?

EORI, IBAN, invoices and suppliers accept CSV/TSV or pasted Excel cells, up to 250 rows. The UBL checker accepts up to 50 XML files of 1 MB each. Review the import, map columns and confirm the maximum credit cost. A completed row or file costs 6 credits. Pausing stops after the current request; download results as CSV or print to PDF.

What happens if monitoring runs out of credits?

Monitoring pauses automatically; no credits are purchased. Top up your balance and resume monitoring yourself. A round costs at most the number of unique VAT numbers times 6 credits. Changes appear in the monitoring overview, with up to 12 previous rounds. Pause anytime or delete the list and history.

What can I use for free?

The 73 basic tools have a free start without signing in, including invoice PDFs, CSV/XML exports and temporary comparisons. The XAF forecast, annual overview and menu analysis have a free summary. The full report costs €19 including VAT once. Pay per report, without a subscription.

Do I need Winstwaker bookkeeping?

No. Keep using your current accounting software and use its XAF export as the source. Sign in using an email link, with no name or password to enter. Use the same email as your earlier purchases to retrieve them.

What is included in a paid report?

A PDF with results, calculation details, findings, inputs, assumptions, sources and the calculation version. You see a summary and the included sections before paying. A single report costs €19 including VAT and also arrives by email as a PDF. Downloading the same purchased report again is free; a report with different inputs is a new purchase. Detailed source inputs are available as a separate JSON export.

How do I sign in and receive my report by email?

Enter your email and open the personal sign-in link. Confirm the address on screen. The link is valid for 15 minutes and works once. Existing two-step verification remains active. After payment confirmation, we send the PDF to this verified address. A PDF over 9 MB is sent as a download link. Find the same report again for free in My reports, including on another device.

My sign-in link or report has not arrived

Check the address and your spam folder. You can request another sign-in link after one minute. Use the latest link. After payment, your PDF is also in My reports; you can download it without waiting for email. Use Email PDF again or send a help request with your report or payment reference. Never share your sign-in link.

I paid but cannot download yet

The report page checks payment automatically. In My reports, open Purchases and refresh payment status. The PDF becomes available after Stripe confirms payment and is also emailed. Do not pay the same order again. Use the same email to sign in later if you close the page.

Am I signing up for a subscription?

New purchases are individual: one payment for one report, with no automatic renewal. If you previously bought a subscription, paid access remains available under its existing term. Manage or cancel it in My reports under Manage existing access.

Can I request a refund?

Within 14 days of the initial purchase, the paid order shows a refund button. Access stops while the refund is processed. For subscriptions, the next renewal is also cancelled. The payment provider processes the refund; your bank determines when it appears. Statutory rights remain applicable.

Where do my files go?

Individual free checks run on your device. Data is sent to Rekenbox only when you prepare or save a report or start a bulk check. Reports and scenarios are stored encrypted; bulk files are not retained after processing. Guest reports expire after 30 days. You can export or delete your account data yourself.

What does the XAF Checker check?

It checks company data, period, accounts, duplicate identifiers, debit/credit, opening and transaction balances, references, dates, VAT fields and subledgers where present. It supports XAF 3.x and 4.0 up to 10 MB. This is a technical consistency check, not full XSD certification, tax approval or an auditor’s opinion.

What limits apply?

One source file can be up to 10 MB. Bulk: at most ten files and 10 MB in total. Processing may stop for complex files; export a smaller period. A workspace has 100 MB of encrypted storage, at most 500 scenarios and 100 versions per scenario. A guest can keep up to five reports and 30 MB of storage.

Which years and calculation rules are available?

The current tax tools use Netherlands 2026. Each result states its parameter pack and calculation version, with sources and assumptions. Saved reports do not change when a new version is released. An unpublished year or unknown version is not substituted automatically.

Why does my widget not work on another website?

A widget licence is linked to one exact website origin, including https and any www prefix. Use the configured origin or create another widget within your available slots. An expired subscription or revoked widget stops display.

Can I use the result as a tax return?

Rekenbox calculates and runs technical checks from the supplied data and stated assumptions. Personal exceptions, tax elections and missing source data may change the outcome. Review the assumptions and use the report to support your own assessment; the tool does not file a tax return.

Report a problem

Describe what you did and what went wrong. Do not include bank files, passwords, keys or personal data. The error reference helps us investigate.

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